Terms of Service
Effective Date: 12/14/2024
Welcome to ROYAL. By accessing or purchasing products from ROYAL (“we,” “our,” or “us”), you agree to these Terms of Service (“Terms”). Please read them carefully.
1. Acceptance of Terms
By accessing our website, shopsroyal.shop, or purchasing our clothing, leather goods, or other products, you agree to comply with these Terms, our Privacy Policy, and any additional terms and conditions accompanying certain products or services.
2. Eligibility
To make a purchase, you must be at least 18 years old or have parental/guardian consent. By using our services, you confirm that the information provided is accurate and complete.
3. Products and Availability
All products, including clothing and leather goods, are subject to availability. We reserve the right to modify or discontinue any product without notice.
4. Pricing and Payments
All prices are listed in USD and are subject to change without notice. Payment methods include [list accepted payment methods]. By completing a purchase, you agree to pay the total amount, including applicable taxes and shipping fees.
5. Shipping and Delivery
We strive to ship orders promptly. However, delivery times may vary based on location and shipping provider. You are responsible for providing accurate shipping details. We are not liable for delays caused by incorrect information or carrier issues.
6. Returns and Refunds
- Eligibility: Returns are accepted within 30 days of purchase, provided the product is unused and in its original condition.
- Process: Contact us at: Support@shopsroyal.com to initiate a return. Refunds will be processed to the original payment method within 7-10 Business days.
- Exclusions: Custom or personalized items are non-refundable unless defective.
7. Intellectual Property
All content on our website, including logos, designs, images, and text, is the property of ROYAL. Unauthorized use is prohibited.
8. Consent to Communication
By providing your contact information during a purchase or subscription process, you consent to receive communications from ROYAL, including:
- Promotional Messages: Offers, updates, and promotional materials via SMS, email, or other channels.
- Transactional Messages: Order confirmations, shipping updates, and customer service notifications.
Opt-Out: You may opt out of promotional messages by replying “STOP” to SMS communications or using the unsubscribe link in our emails. However, transactional messages necessary for your orders will continue.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our products or services. Our total liability is limited to the amount paid for the product.
10. Governing Law
These Terms are governed by the laws of Virginia. Any disputes will be resolved in the courts of Virginia.
11. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on our website, and your continued use constitutes acceptance of the updated Terms.
12. Contact Information
For questions or concerns about these Terms, contact us at:
- Email: Support@shopsroyal.com
- Phone: 571-602-0399
- Address: 8313 Brockham Drive Alexandria, Virginia-22309
Thank you for choosing ROYAL for your clothing and leather needs.
